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Terms of Service

Terms of Service

This Terms of Service page provides crucial details about the structure of our website, services, and customer interactions. If you’re planning to book a service, explore our offerings, or simply want to understand how we operate, this page is for you.

By using this website, scheduling services, or communicating with our team, you’re agreeing to the terms listed below. We recommend reading this page carefully to understand:

  • What services we provide
  • Your rights and responsibilities as a customer
  • Our payment, cancellation, and warranty policies
  • Website usage rules and legal disclaimers

If you need any clarification, please feel free to reach out to our support team.

1. Services We Provide

We offer a range of custom automotive and commercial enhancement services designed to improve protection, appearance, and brand visibility. These include:

  • Vehicle wraps (full, partial, or custom designs)
  • Paint Protection Film (PPF) installation
  • Ceramic coating services
  • Window tinting for vehicles and commercial properties
  • Custom signage, banners, and graphics for businesses

Note: Availability of services may vary depending on season, technician availability, and project complexity. We reserve the right to modify or discontinue any service without prior notice.

2. Quotes, Pricing & Payments

To maintain transparency and ensure fairness, our pricing and payment policies are outlined as follows:

  • All service quotes are valid for 15 calendar days from the issue date.
  • Custom design work may require an upfront design fee.
  • Deposits (non-refundable) may be required for material orders or large projects.
  • Unless there is a prior agreement, we expect full payment upon project completion.
  • Accepted payment methods include:
    • Credit/Debit Cards (Visa, MasterCard, AmEx)
    • Cash
    • Select digital payments (PayPal, Zelle, etc.).

Failure to complete payment within the specified terms may result in service delays or additional fees.

3. Booking, Cancellation & Rescheduling

We value your time and request that you value ours. Please review the following guidelines for managing appointments:

  • Appointments should be cancelled or rescheduled with at least 24 hours’ notice.
  • Cancellations within 24 hours may incur a cancellation fee.
  • No-show appointments may require full prepayment before rebooking.
  • If you are more than 20 minutes late, we may need to reschedule your service.

We reserve the right to cancel or reschedule services due to weather conditions, equipment failure, or emergency situations. You will be notified promptly in such cases.

4. Customer Responsibilities

To ensure optimal service results and safety for both your property and our team, we ask all customers to:

  • Clean vehicles or surfaces prior to service appointments.
  • Remove personal belongings from vehicles and tinting areas.
  • Inform us of any existing damage (paintwork, dents, previous wraps, etc.).
  • Follow all post-installation care instructions to protect the service results.

Failure to meet these conditions may impact service quality and warranty eligibility.

5. Warranties & Limitations

We stand behind the quality of our work and offer warranties for select services. However, warranties do not cover misuse or negligence. Details include:

  • Warranty coverage may vary based on film type, coating product, or wrap material.
  • Does not apply to:
    • Improper maintenance or washing
    • Scratches, tears, or fading caused by abuse
    • Issues caused by third-party modifications
  • Any concerns should be reported within 7 days of service.

Please request a copy of your warranty coverage at the time of installation.

6. Intellectual Property Rights

All images, videos, text, logos, designs, and other content found on this website are protected under copyright and trademark laws.

  • You may not copy, reuse, or redistribute any content without written permission.
  • Use of our branding, designs, or templates for commercial purposes is prohibited.
  • Violators may be subject to legal action. All images, videos, text, logos, designs, and other content found on this website are protected under copyright and trademark laws.
    • You may not copy, reuse, or redistribute any content without written permission.
    • Use of our branding, designs, or templates for commercial purposes is prohibited.
    • Violators may be subject to legal action.

7. Website Usage Policy

By accessing this website, you agree not to:

  • Use any portion of this site for unlawful activities.
  • Attempt to access our backend or hack server-side systems
  • Submit false information via forms or impersonate other users.
  • Disrupt, damage, or slow down website functionality in any manner.

Any misuse of the website may result in IP banning or legal action.

8. Limitation of Liability

While we strive to deliver exceptional quality in everything we do, we are not liable for:

  • Indirect or consequential damages from service outcomes
  • Delays caused by supply chain issues or acts of nature
  • The website or booking system may be temporarily unavailable.

Our liability, if proven, is strictly limited to the value of the services rendered.

9. Updates to These Terms

These Terms of Service are subject to change without prior notice. We advise users to check this page regularly. Continued use of the site or services after any changes implies acceptance of those terms.

10. Contact Us

If you have questions or need further clarification on anything in these Terms of Service, you may reach out to us:

  • 📧 Email: info@wildwrapz.com
  • 📞 Phone: (410) 870-9644